Penjelasan ProdukPT. Emerald Holiday Tour & Travel is an expanding travel agent which located in West Jakarta. We are looking for a potential Travel Consultan who would like to grow together with us.
• Dealing with incoming calls and assisting travellers with their travel inquiries from air ticket, accomodation, travel document, insurance and transportation rental.
• Selling all product tour and ticket (domestic and international), including insurance and documents.
• Explain to guests or customers as needed on their way.
• Diagnose traveller’s problem and complain and work with the supervisor to provide a possible solution.
• Convince new customers or guests especially who have never traveled.
• Issued domestic and international ticket.
• Handling customer Selling Airlines ticket & travel products.
• Responsible in order.
• Maintain a good relationship with clients and suppliers.
• Deliver a high level bespoke luxury holiday with attention to details and exceptional customer service.
• Able to suply clients with essential travel documents needed as well as extensive destination information and useful travel guides.
• Good command in English both oral and written
• Good computer literacy is a must, such as Microsoft word, excel and power point
• Have good leadership and a good team player
• Graduated from Tourism Academy or SMIP.
• Minimum 1 year experience at the same level , fresh graduate are welcome to apply.
• Familiar with Galileo / Abacus reservation system.
• Capable of serving request for hotel vouchers, Tour Packages & Travel Documents.
• Strong personality, polite, charming, professional, service oriented and adopt a great attitude.
• Good communication and articulation skill.
• Good Emotional Quotient.
• Able to work underpressure and able to multitask.
• Able to work as a team.
WORKING HOUR :
• Monday – Friday : 08.30 – 17.00 & Saturday : 08.30 - 13.00
Kirim CV anda ke email email@example.com / firstname.lastname@example.org